Shipping Policy
1. Shipping Methods and Timeframes: We offer several shipping options to cater to your needs. The estimated delivery timeframes for our standard shipping are as follows:
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Domestic Shipping: 1-7 business days
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International Shipping: varies by the destinations
Please note that these are estimated delivery times and actual delivery may vary due to factors beyond our control, such as customs processing for international orders.
2. Order Processing: Orders are typically processed within 1-2 business days from the date of purchase. During peak seasons, processing times may be slightly longer.
3. Shipping Costs: Shipping costs are calculated based on the destination and the chosen shipping method. You can view the exact shipping cost during the checkout process before finalizing your order.
4. Tracking Your Order: Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your package's journey.
5. Address Accuracy: Please ensure that you provide accurate and complete shipping information, including address and contact details. We are not responsible for orders that are delayed or lost due to incorrect or incomplete addresses.
6. International Shipping: For international orders, please be aware that customs duties, taxes, and fees may be applied by the destination country. These additional charges are the responsibility of the customer.
7. Order Status and Updates: You can check the status of your order by logging into your account on our website. We will also keep you informed about any significant updates regarding your order via email.
8. Shipping Delays: While we strive to meet the estimated delivery times, unforeseen circumstances such as weather conditions, holidays, or logistical challenges may lead to shipping delays. We appreciate your understanding in such situations.
9. Shipping Restrictions: We currently do not ship to certain locations due to legal or logistical constraints.
10. Returns Due to Shipping Issues: If your order is returned to us due to incorrect address information provided by you or due to failure to collect the package from the carrier, a reshipping fee may apply.
11. Contact Us: If you have any questions or concerns about our shipping policy, feel free to contact us.